Meet Our Team
At Our Family Pet Sitting Resort & Spa, our mission is to provide genuine family-oriented love, care, and compassion for every fur friend, every parent, and every co-worker every day. To be kind, honest, reliable, and treat others as we would like to be treated. Get to know some of the key players at Our Family who are dedicated to the exceptional care of your pet.
Joe & Kelly
Highschool sweethearts Joe & Kelly own and operate Our Family Pet Sitting Resort & Spa. Retired from corporate life, they are now full-time (and then some) committed to the success and growth of the business. Joe & Kelly invest in their staff to ensure the safety and exceptional handling of your beloved pets. They also live on-site in the farmhouse on the property. Read more about their story.
Grooming Salon & Resort Manager
Ashley has always loved caring for animals. For as long as she can remember, she was dog sitting for friends, family, and neighbors. In 2013 after graduating from high school, Ashley started working full-time at a grooming salon. It was then that she realized her passion was for grooming dogs. She attended a private academy in 2015, learned how to cut hair, and has been professionally grooming full-time since. Ashley feels blessed to run her own salon. With the help of her family and staff at OFPS, she is living her dream every single day! Honey Bee (pictured) was adopted by Ashley from WISH.
Tracy protected and served the Naperville community for almost 28 years before retiring from the police force and joining Our Family. Tracy was quickly promoted to Resort Manager due to her exceptional customer and staff relationships. In addition, Tracy is a dog lover through and through. She has a mini-day care at her home with multiple dogs, cats and other fur babies. Tracy is an amazing dog handler. She has patience, kindness and a calm presence that makes the entire team perform at a higher level. She has each pups & each employee's best interest at heart and tries to make all experiences at Our Family exceed expectations. We are fortunate that Tracy also loves to be a "handy-woman" and is often called upon to cut the lawn, weed, fix a door knob, paint, or do just about any project we have requested of her. Our Family is a better place because Tracy is a leader here.
Resort Assistant Manager
Alfredo is our resort assistant manager. He grew up in Overland Park, Kansas and moved out to West Chicago when he was 10 years old. His love for dogs started when he got his first pet Fox, a shih tzu. Alfredo began working for Our Family in September of 2019. His passion for dog care has continued to blossom. Alfredo prides himself on working with anxious, and challenging dogs. He enjoys helping them adjust and get comfortable at our resort. He excels at getting to know each and every dog's individual personalities and working with them accordingly. If he had to choose a favorite dog breed it would be bulldogs. We are very lucky to have such a calm, and patient manager on the leadership team. If you ever have any questions about transitioning anxious dogs to happy, playful and easy going playmates he is your guy!
Staff Coordinator & Trainer
Kristopher started his career with animals working as a Manager of a busy shelter for six and a half years. There he was introduced to dog training and worked with his first mentor, selecting dogs from other rescues. He moved on to work as a dog walker and resort manager at a new facility that had a large clientele. He learned from two trainers and continued co-teaching classes while managing a dog resort. After 12 years, he developed "Foundation Training"; a positive-based method focused on keeping dogs fully engaged and their lives enriched.